topic Re: z2 tablet dead in Tablets

z2 tablet dead

robredor — Sat, 22 Apr 2017 02:00:23 GMT

Hey guys. I got an issue with my Z2 tablet.

Whenever the tablet is turned off, or restarted, or the battery is over, I cannot start it again!

It won`t even charge.

This problem occurs for a long time time now and I found a way to get going. I got to wait for like 4 or 5 days then it will accept charging. Before that, it`s useless.

That is not how I want to use my tablet.

I tried installing the new Xperia companion. The repair tool won`t work, I always get that error message.

Pretty sad.

Does anyone know what is happening and what should I do?

Thanks in advance,

Re: z2 tablet dead

ChloeS — Thu, 27 Apr 2017 01:01:27 GMT

Hi @robredor,

Welcome to the community

Sorry to hear you're having issues with your tablet! Have you tried using a different charging cable? If not could you give this a go first of all and see if there is any difference?

Also, you said you attempted a repair using Xperia Companion but got an error message, what was the error message?

Please let me know so we can do our best to get this sorted for you :smileysmileywink:

Re: z2 tablet dead

Sebipocket — Tue, 20 Jun 2017 09:46:31 GMT

Hello Chloe and Everyone

My XPERIA Z2 tablet does have pretty the same symptoms since yesterday. It turned off because of empty battery and I plugged it with the original wall charger just after it turned off. But no reaction: led is not lighted and it seems the tablet is not charging. I even let it plugged the whole night but no progress this morning.

I did not performed any particular update or action before it shutoff.

I tried to make reboot and hard reset without any success (power hold for more than 20 sec, power+vol up hold for 20 sec, reset button for 120 sec).

Then charger is OK as it allows charging other devices without any problem. I tried charging the tablet with another charger but same problem.

I check the connectors and no problem or foreign object.

I may wait for 4 to 5 days to see if it solves the charging problem but if you have any clue in advance of it, it would be highly appreciated.

Thanks

Re: z2 tablet dead

Borko-Vihor — Sat, 08 Jul 2017 16:33:28 GMT

Hi, just got the same issue with my Z2 tablet. I shut it down at 25% batt. and no LED at charging /original charger original cable etc., chaerger is fine/, and does not turn on. It is the 3rd day my tablet is dead. Nothing unusual when I last used it, neither installed anything, just watched some tubes..

Please keep up with info on the subject, I;ve been verry verry pleased with this device, wupr fast and reactive, never had any issue at all.

all the best!

Re: z2 tablet dead

robredor — Sat, 15 Jul 2017 16:25:32 GMT

Well, it just got worse.

Now it's dead and will not come back to life.

I waited more than a week, and the tablet will not charge again.

Of course I tried other cables and chargers. The problem is the tablet, no doubt.

I tried the off button for 2 minutes. I tried the power button with volume up button for 20 seconds. Nothing.

Only thing it does is a blink of the red led, when I plug the charger. It stays on for about 2 seconds, then it's gone.

Very disappointed.

If someone please can give me a golden tip... or else I think it's just broken for good. Or bad.

Thank you all.

Re: z2 tablet dead

Les1 — Mon, 24 Jul 2017 16:02:49 GMT

have the same problem, despite Sony repair 6 months ago, and the same problem again with this tablet, sent it back for repair but now it appears that it's not repairable. And it's exactly the same as you describe. I tried all possible cures including the companion download to no avail.

This should be raised to a higher level or maybe the media

Re: z2 tablet dead

802sony — Wed, 16 Aug 2017 15:37:47 GMT

Put it into your freezer for one hour, and then try the same steps as before.

Re: z2 tablet dead

Rintala — Tue, 10 Oct 2017 14:46:24 GMT

If your tab2 is definitely dead, wont charce, no lights, not go flashmode or fastboot mode you have to take screen off that tablet. Youtube has tutorials for that. If it screen goes broken, it cost 50euro in ebay. When screen is take away from tab, take battery cable off from battery/mainboard. Abaut 10sec is enought and put it back. Tablet memory parts empty at that time and troubles are gone.

My tab have died 2 times... both times that fix the problem..

Re: z2 tablet dead

Riksa — Tue, 17 Oct 2017 07:10:43 GMT

I encountered a similar problem this weekend.

Had more than 50% left on the battery, but wanted to restart the device.

I shut it off, but it wouldn't power up after that.

The device seemed totally dead. No light indicator when charging, pressing the power and power + volume up nor the red reset button beside the SD card slot didn't help either.

Tried with multiple chargers and connecting the device to my laptop.

I tried the system repair with Xperia companion, but the repair did not continuea although i pressed the volume down while connecting the device to the laptop.

This morning when plugging in the charger, the red light indicator suddenly lit on! I tried to power it on, and it worked! Battery showd no charge, so for some reason it had drained ampty dureng the two days of unresponsiveness.

I suspect the device is freezing so badly, it does not respond to anything until the battery is drained out completely and it shuts down itself. Then one can restart is as soon as the battery is charged up at least a bit.

I have no idea what's causing this as the tablet was working perfectly fine until I shut it down..

Re: z2 tablet dead

Car6on — Mon, 04 Mar 2019 19:00:15 GMT

I have had this problem since late 2015? it really sux, if I let the tab sit long enough, eg weeks... it can re charge and work. I think this is a common problem and should have been recalled... now I just try and keep the battery above 50% esp if turning off the tab... note, there are now some releases out to put android 8 on it, its a great tab, snappy and good res... to bad this issue is so bad...

Re: z2 tablet dead

ChrisWeetman — Sat, 26 Oct 2019 08:32:04 GMT

I too have been experiencing this same issue for a few years, tablet wont start, wont accept charge, at this very moment, after doing reset (vol up and power for 120 seconds), I have got the tablet to show the charge light, but it wont power on and laptop not seeing it connected. I too experience the issue that if i leave it for a long time (5-10 days) and then plug in again that it works, so many people on here having the same issue, not expected of a high quality product, otherwise very happy with the product, size, weight, battery life (when it turns on) is really good, even for a product which is years old, i still prefer to keep grabbing this device over my newer heavier tablets which seem less smooth...