topic Re: Z2 SGP511 Netflix not working in Tablets

Z2 SGP511 Netflix not working

Tech72 — Wed, 28 Nov 2018 19:12:46 GMT

I am having problems with my Sony Z2 SGP511 tablet. Ever since I downloaded the new software update, 5.0.2, my Netflix app will not load. I get an error message, which is usually different every time. The most common message is: Sorry we could not reach the Netflix service. Please try again later. (-1001).

I have tried from multiple Wi-Fi networks, uninstalled and installed the app many times, and restarted the tablet. I'm at a loss. Can I update to a newer software 6.0 without being prompted? Any help is appreciated.

Re: Z2 SGP511 Netflix not working

cosasdeinet — Thu, 20 Dec 2018 00:16:32 GMT

I had to update firmware. Please check "Settings" and scroll down to bottom. Check if update is available. It worked for my old Z2 Tablet

Re: Z2 SGP511 Netflix not working

Tech72 — Thu, 20 Dec 2018 02:42:36 GMT

It says the Software is up to date. Could you elaborate, is this what you mean by firmware? I'm sorry I'm not an expert on this stuff.