topic Re: Sony Bravia kdl-60nx720 doesn't see files on external HD. in Other TVs

Sony Bravia kdl-60nx720 doesn't see files on external HD.

miron_2005 — Wed, 11 Dec 2013 11:43:37 GMT

Please, help.

Sony Bravia kdl-60nx720 doesn't see files on external HD.

I formatted HDD into exFat.

Movie file is 16.3 Gb large. 1980x1024 Progressive. Converted on iMac to *.mp4

Аnd photoes are .jpg files (2400x3600)

The movie is in parent directory the photoes are in "Photo" folder

Re: Sony Bravia kdl-60nx720 doesn't see files on external HD.

miron_2005 — Wed, 11 Dec 2013 11:48:35 GMT

I formatted HDD into exFat as manual on TV says. HDD was NTFS and TV didn't connect. After I formatted to exFAT (according to manual on TV screen) SONY managed to connect HDD it sees name of movie file, name of a folder, but says "photo" folder is empty but its not.

Re: Sony Bravia kdl-60nx720 doesn't see files on external HD.

Anonymous — Wed, 11 Dec 2013 11:57:11 GMT

Hi there

I have just done a bit more digging: exFAT is supported under the specifications (so thats not it) - sorry for the confusion before hand.

Can you confirm that the files that you are trying to play, conform to the following:

In regards to JPG files

- JPEG (JPEG format files with the extension “.jpg” and conforming to DCF 2.0 or Exif 2.21)

In regards to MP4 files:

- MP4 (AVC) (files with the extension “.mp4”)
- MP4 (MPEG4) (files with the extension “.mp4”)

What codec is the MP4 file using (as it needs to be either AVC or MPEG4, not others)

Cheers

Re: Sony Bravia kdl-60nx720 doesn't see files on external HD.

miron_2005 — Wed, 11 Dec 2013 12:01:28 GMT

Thanx a lot.
I dont know how to conform jpeg DCF 2.0 or Exif 2.21

mp.4 is AVC codec.

That's what mediainfomac says

* * * MediaInfo Mac 0.7.36.0 file analysis report.

General / Container Stream #1
Total Video Streams for this File.................1
Total Audio Streams for this File.................1
Video Codecs Used.................................AVC
Audio Codecs Used.................................AAC LC
File Format.......................................MPEG-4
Play Time.........................................1h 55mn
Total File Size...................................16.3 GiB
Total Stream BitRate..............................20.2 Mbps
Video Stream #1
Codec (Human Name)................................AVC
Codec (FourCC)....................................avc1
Codec Profile.....................................Baseline@L4.0
Frame Width.......................................1 920 pixels
Frame Height......................................1 080 pixels
Frame Rate........................................25.000 fps
Total Frames......................................173527
Display Aspect Ratio..............................16:9
Scan Type.........................................Progressive
Color Space.......................................YUV
Codec Settings (Summary)..........................2 Ref Frames
QF (like Gordian Knot)............................0.385
Codec Settings (CABAC)............................No
Codec Settings (Reference Frames).................2
Video Stream Length...............................1h 55mn 41s 80ms
Video Stream BitRate..............................20.0 Mbps
Video Stream BitRate Mode.........................VBR
Bit Depth.........................................8 bits
Video Stream Size.................................16.1 GiB (99%)
Video Stream Language.............................English
Date of Original Encoding.........................UTC 2013-11-30 16:22:09
Color Primaries...................................BT.709-5, BT.1361, IEC 61966-2-4, SMPTE RP177
Transfer Characteristics..........................BT.709-5, BT.1361
Matrix Coefficients...............................BT.709-5, BT.1361, IEC 61966-2-4 709, SMPTE RP177
Audio Stream #1
Codec.............................................AAC
Codec (FourCC)....................................40
Audio Stream Length...............................1h 55mn 41s 94ms
Audio Stream BitRate..............................256 Kbps
Audio Stream BitRate Mode.........................CBR
Number of Audio Channels..........................2
Audio Channel's Positions.........................Front: L R
Sampling Rate.....................................44.1 KHz
Audio Stream Size.................................207 MiB (1%)
Audio Stream Language.............................English
Date of Original Encoding.........................UTC 2013-11-30 16:22:10

Re: Sony Bravia kdl-60nx720 doesn't see files on external HD.

rooobb — Wed, 11 Dec 2013 12:10:11 GMT

Maybe it's stupid hint, but when you say that you "see movie file and the folder photo instead is empty", are you sure that you selected to see "photo" and not "video"? Unfortunately all sony equipments ask for the content you want to see before you navigate it and you see only that type of content ...

Re: Sony Bravia kdl-60nx720 doesn't see files on external HD.

miron_2005 — Wed, 11 Dec 2013 12:22:22 GMT

Thank you, its genious hint. Photo matter solved. Movie is still a trouble.

Re: Sony Bravia kdl-60nx720 doesn't see files on external HD.

Anonymous — Wed, 11 Dec 2013 12:36:05 GMT

So just to confirm, when you goto the Video section (in the home menu), and drill down the folders to where the mp4 file should be, is it not displayed? I cannot see any reason why this file would not be displaying in the video menu.

(On a side note, the bitrate might be too high. I have the NX723 TV, and experienced juddering when the bitrate was more that 13mbps, as the bitrate does jump in action scenes etc0

Re: Sony Bravia kdl-60nx720 doesn't see files on external HD.

miron_2005 — Thu, 12 Dec 2013 07:02:52 GMT

Thanks for interest Quinnicus , the movie name under Video section is displayed, but TV cann't play it.

Re: Sony Bravia kdl-60nx720 doesn't see files on external HD.

rooobb — Thu, 12 Dec 2013 09:17:52 GMT

I surrended to try accessing all kind of video file directly from the TV and opted for let it read via a DLNA server. Using serviio (or homestream SONY version) I can play everything from the TV.

Re: Sony Bravia kdl-60nx720 doesn't see files on external HD.

Anonymous — Thu, 12 Dec 2013 12:06:08 GMT

Hi there

So you can see the file, but just wont play - therefore the file itself is in question (in regards to compatibility with the TV).

My suggestion is to re-encode the file, but at a lower bitrate. Set a maximum of 8,000kbps to start with (and dont use variable bitrate). Do this as a test anyhow and see if that works.

I havent played files directly to my TV for quite sometime now, and have experienced many problems when playing videos. In the end I purchased a dedicated network media player, but it is an expensive solution (but well worth it).

You can use Homestream or Serviio or other DLNA server software as rooobb suggested above - but very high bitrate files will still let you down (even though the avg bitrate is say 20mbps, it can quite easily jump many times that in fast action areas, totally flooding any buffer that the TV/network can cope with)

Anyway, thats the only suggestion that I have at the moment.

Cheers

Re: Sony Bravia kdl-60nx720 doesn't see files on external HD.

rooobb — Thu, 12 Dec 2013 12:14:25 GMT

That's true Quinnicus, with high bitrate I'm having some problems too, but I don't know if it's the network or the fact that I use as DLNA server a 2002 Toshiba laptop featuring an impressive Pentium M chip

Re: Sony Bravia kdl-60nx720 doesn't see files on external HD.

Anonymous — Thu, 12 Dec 2013 12:33:33 GMT

OMG that poor laptop!!! Needs to retire gracefully

A couple of good resources to test are:

Jellyfish Bitrate Test files = HERE

Bitrate Viewer : HERE

If streaming media is a big thing for you (as it is for me) - I honestly recommend a dedicated network media player (that plays all the files/codecs required - saves the transcoding/network issues/TV buffering issues - of which the TV's do not have enough memory to buffer enough for high bitrate files)