topic SonyBravia wifi connection issue- help please! in Other TVs

SonyBravia wifi connection issue- help please!

msalmon68 — Wed, 23 Nov 2016 22:51:58 GMT

Since I have installed a new BT smart hub my Sony Bravia KDL-43W809C will not connect to the internet for more than 10 seconds. It constantly connects and disconnects. The hub is working well on all other devices. The connection test says Local access and interner access [IPv4:Failed][IPv6:Failed]. Any ideas welcome!

Re: SonyBravia wifi connection issue- help please!

japoreb — Mon, 28 Nov 2016 13:23:10 GMT

Have you tried doing a factory reset on your TV set? Is it on the latest software?

Re: SonyBravia wifi connection issue- help please!

msalmon68 — Mon, 16 Jan 2017 12:51:31 GMT

A belated thank you on this. Factory reset worked!

Re: SonyBravia wifi connection issue- help please!

wicksy69 — Thu, 13 Dec 2018 23:58:27 GMT

Hi- I have IPv4 failed messages and internet on my Sony TV

I have internet on other TV’s in the home

may I ask how do I factory reset?

many thanks