KDL-55HX853

Gforrow69 — Fri, 25 Nov 2016 18:34:09 GMT

Hi,

Hopefully someone can help here. I have had the above tv for a while now, since it was the current model in fact.

I have just subscribed to Amazon Prime, so thought I would be able to get it on the tv, but struggling at the moment.

If I select anything that involves the internet, it says I need to register the tv, and gives me a website and a code. Unfortunately the website no longer exists.

So what can I do? The tv is registered within the Sony web pages, from this account in fact.

So can I get an Amazon app on my tv? How do I get things working? Netflix and Iplayer seem to work, but not Amazon video for instance?

Cheers for any input.

Gary

Re: KDL-55HX853

Anonymous — Tue, 29 Nov 2016 11:45:09 GMT

Hi there

Try going to:

https://account.sonyentertainmentnetwork.com/login.action

In the settings of the TV, you should see a button to either enable/disable Amazon Instant Video.

However for Amazon Prime, your TV is not in their compatiblity list:

https://www.amazon.co.uk/gp/video/ontv/devices

Cheers

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KDL-55HX853

Re: KDL-55HX853