topic Re: sony 65 inch 3d tv, narrater cant turn off in Other TVs

sony 65 inch 3d tv, narrater cant turn off

mickhill12 — Fri, 09 Dec 2016 06:17:06 GMT

hi, recently bought a great sony tv but the narrater cane on on netflix and i cant turn it off, i have checked every option on the seettings but no luck.

Re: sony 65 inch 3d tv, narrater cant turn off

Anonymous — Fri, 09 Dec 2016 08:40:29 GMT

Hi there

There has been a few reports of this - since yesterday afternoon. I have just had a live chat with Netflix and they suggested turning off "Talkback" in the TV settings. Can you give this a go - in my testing it didnt work. But you may have more luck.

Settings > Accessibility > Services > Talkback > Turn it Off.

Cheers

Re: sony 65 inch 3d tv, narrater cant turn off

mickhill12 — Fri, 09 Dec 2016 08:47:56 GMT

many thanks, ill have a go and will say whay happened, cheers, mick.

Re: sony 65 inch 3d tv, narrater cant turn off

mickhill12 — Fri, 09 Dec 2016 11:26:43 GMT

hi, quick update, i just checked the tv settings and talkback is already turned off.

Re: sony 65 inch 3d tv, narrater cant turn off

mickhill12 — Fri, 09 Dec 2016 11:32:03 GMT

hi, i turned netflix on today and there is no narrater, so for now at least the problem has gone. thanks for everybodys help. mick.

Re: sony 65 inch 3d tv, narrater cant turn off

Anonymous — Fri, 09 Dec 2016 16:35:55 GMT

Cool - thanks for the update. Fingers crossed it remains off !