topic Re: Stick to wide mode in Other TVs

Stick to wide mode

Keyman_1388 — Sun, 06 Jan 2019 18:27:55 GMT

On my SONY KD55-X7000E TV, screen settings in system settings. It is greyed out. stick to Wide Mode. I used to change it. I switch between HDM1 and 2 with a new cable, but problem still exists. Please help me, what is the verdict?

Re: Stick to wide mode

Pascale_F — Tue, 08 Jan 2019 19:33:32 GMT

Hi Keyman_1388,

I'll see if I can track down an answer. Maybe someone else in the community has an idea in the meantime.

Thanks,

Pascale

Re: Stick to wide mode

Keyman_1388 — Tue, 08 Jan 2019 19:39:07 GMT

Alright, thanks a lot buddy.

Re: Stick to wide mode

Win_88 — Wed, 09 Jan 2019 15:11:16 GMT

Hi Keyman,

I can see that this is a US model, have you tried contacting Sony support US?

Win_88

Re: Stick to wide mode

Keyman_1388 — Wed, 09 Jan 2019 16:17:24 GMT

KSA Model

As I surf through the net looking for similar symptoms of my TV . One guy have said it is effected by the 4k input TV box connected to it. And I think he is right as I try changing the aspect from my Dreammax TV Box. It seems the box take control over the TV screen settings. With two positions, Auto and Full.

Re: Stick to wide mode

Win_88 — Thu, 10 Jan 2019 15:14:19 GMT

Hi Keyman,

It's true that not all picture settings can be adjusted when using external inputs and the available settings differ depending on the device you're using. Judging by that, what you're experiencing is probably normal.

Win_88

Re: Stick to wide mode

Keyman_1388 — Thu, 10 Jan 2019 15:23:20 GMT

Thanks a lot fellow, for your time and help