https://community.sony.dk/t5/other-tvs/kdl-32we613-youtube-app-hangs-when-open/m-p/2615066#M52434 <P>Hi there,</P> <P>&nbsp;</P> <P>Welcome to the community.</P> <P>There's some information <A href="https://www.sony.co.uk/electronics/support/televisions-projectors-lcd-tvs/kdl-32we613/articles/00184942" target="_blank">here</A> to help troubleshoot problems playing videos in YouTube. We hope this helps.</P> <P>&nbsp;</P> <P>Best wishes,</P> <P>Ed</P> Sun, 12 May 2019 12:32:13 GMT EdwinaU 2019-05-12T12:32:13Z https://community.sony.dk/t5/other-tvs/kdl-32we613-youtube-app-hangs-when-open/m-p/2614818#M52426 <P>I have a uk tv model KDL-32WE613, running latest firmware.&nbsp; It was working until my Netflix subscribtion ended.&nbsp; Now I cannot use YouTube app, opening it shows grey parts of window, no logos or anything else.&nbsp; WiFi is connected.&nbsp; Any solution to this?&nbsp; I would prefer not to do factory reset.</P> Sat, 11 May 2019 06:59:15 GMT https://community.sony.dk/t5/other-tvs/kdl-32we613-youtube-app-hangs-when-open/m-p/2614818#M52426 32we613 2019-05-11T06:59:15Z https://community.sony.dk/t5/other-tvs/kdl-32we613-youtube-app-hangs-when-open/m-p/2615066#M52434 <P>Hi there,</P> <P>&nbsp;</P> <P>Welcome to the community.</P> <P>There's some information <A href="https://www.sony.co.uk/electronics/support/televisions-projectors-lcd-tvs/kdl-32we613/articles/00184942" target="_blank">here</A> to help troubleshoot problems playing videos in YouTube. We hope this helps.</P> <P>&nbsp;</P> <P>Best wishes,</P> <P>Ed</P> Sun, 12 May 2019 12:32:13 GMT https://community.sony.dk/t5/other-tvs/kdl-32we613-youtube-app-hangs-when-open/m-p/2615066#M52434 EdwinaU 2019-05-12T12:32:13Z