topic Re: KDL-42EX443 in Other TVs

KDL-42EX443

clive59 — Fri, 17 May 2019 20:26:06 GMT

OK I have been give this TV by a family member.

KDL-42EX443 - 2011/2012 Model

I have connected the network cable, and when testing the cable connection and Internet Connection both indicate

'OK' and it says that the tv has now been connected to the Network.

Thing is that even though connected, I'm unable to find any Browser or App. I also cant see any thing on the remote that indicates how to switch to browser or app.

Don't understand that the set has a network socket connect to a hub, but the tv seems to have no browser or app. Help please. Serial no - 5704169

Software version v6.009.000-001

Re: KDL-42EX443

Anonymous — Sat, 18 May 2019 18:35:33 GMT

Hi there,

Have you tried a factory reset?

Best wishes,

Re: KDL-42EX443

clive59 — Mon, 20 May 2019 20:25:46 GMT

Tried Factory Reset, still no app or browser. Is the network cable connection just for system upgrades perhaps?

Re: KDL-42EX443

The_Black_Rose — Tue, 21 May 2019 13:06:42 GMT

Hi Clive59,

That's a bit strange. Can you see any application under all apps?

Cheers,

The_Black_Rose

Re: KDL-42EX443

clive59 — Fri, 31 May 2019 15:45:18 GMT

There's no All App's selection or tab, nothing at all relating to online content