topic Re: Netflix vanished after latest software update KDL-55W650d in Other TVs

Netflix vanished after latest software update KDL-55W650d

Michael_Ross — Tue, 03 Sep 2019 21:48:10 GMT

Hi All

Netflix hasn't worked since my latest software update, I have just looked at my apps list and it's no longer there. The other issue is my TV doesn't have the option to download apps.

Please help

Thanks

Michael

Re: Netflix vanished after latest software update KDL-55W650d

Pascale_F — Sat, 07 Sep 2019 10:14:51 GMT

Hi Michael,

Welcome to the community.

I'm just going to try to find some answers for you. In the meantime, maybe someone else in the community might have some ideas.

Thanks,

Pascale

Re: Netflix vanished after latest software update KDL-55W650d

The_Black_Rose — Wed, 11 Sep 2019 15:16:16 GMT

Hi Michael_Ross,

Is this a UK model? I've searched for it on the Sony UK website and it doesn't seem to be there.

If this is a Non Android TV, you won't be able to download apps.

Cheers,

The_Black_Rose