topic Re: Can't connect to router in Other TVs

Can't connect to router

Sundit1 — Fri, 10 Jan 2020 11:41:47 GMT

My Sony Bravia TV recognises my router but it is unable to connect after I have entered the password. I think this is because the password contains hyphens and there are no hyphens on the input chart. I have tries spaces and stops but they don't work. Can anybody solve this?

Re: Can't connect to router

Pascale_F — Sat, 11 Jan 2020 11:03:37 GMT

Hi Sundit1,

Welcome to the community. Which model TV do you have?

Cheers,

Pascale

Re: Can't connect to router

Sundit1 — Sat, 11 Jan 2020 18:32:00 GMT

Hi Pascale

It's Bravia KDL-32WD751

Re: Can't connect to router

The_Black_Rose — Wed, 15 Jan 2020 17:05:11 GMT

Hi Sundit1,

The password will never be accepted if you don't enter the exact same characters that you're using for your router.

The remote control contains some coloured buttons like red and yellow. I believe when you press the red one it brings up a list of characters that you can choose from.

Cheers,
The_Black_Rose

Re: Can't connect to router

Sundit1 — Mon, 20 Jan 2020 12:57:38 GMT

Thanks BlackRose,

I rang Sony and they advised me to connect using the WPS button on the router, which worked. They did not suggest the red button .