topic Betreff: sony XR-55A84J in Other TVs

sony XR-55A84J

TDR-17 — Sat, 11 Dec 2021 20:17:02 GMT

i am having a problem with my tv where the right hand side border of the tv gets larger when i am using the tv and when i click the home button it goes back to normal, it is like the aspect ratio is changing on its own and the right hand side border gets larger

Betreff: sony XR-55A84J

IamNic — Sat, 11 Dec 2021 23:59:03 GMT

Hello @TDR-17,

as your TV is a OLED TV, I am quiet certain you are observing PixelShift, which is a feature to prevent burn-in (in case of TV content from watermarks).

- Nic

Betreff: sony XR-55A84J

TDR-17 — Sun, 12 Dec 2021 01:55:53 GMT

thankyou for your reply but its doing it on both sides now, but you are saying it totally normal for the tv borders to get larger on their own?

kind regards

Betreff: sony XR-55A84J

IamNic — Tue, 14 Dec 2021 14:40:27 GMT

Hello @TDR-17,

please familiarize yourself with what pixelshift is and how it looks. If you think it is not pixelshift (you can try to deactivate it omce to confirm), update this post.

- Nic

Betreff: sony XR-55A84J

TDR-17 — Sun, 12 Dec 2021 15:15:29 GMT

I turned pixel shift off and the screen borders did not get any larger while it was off and did when it was on so it must be pixel shift, thankyou for your help👍