topic Re: Sony KDL-32WD755 and the power outage in Other TVs

Sony KDL-32WD755 and the power outage

Hazl113 — Fri, 27 Dec 2024 18:46:46 GMT

I've had this TV for 5 years and 5 days ago the power went out. After the power came back on, the picture started to freeze and the TV started turning on and off. I thought maybe everything would get back to normal if I unplugged the power for a few minutes. Unfortunately, that problem hasn't been solved. But I tried something else. I reset the TV settings and returned them to factory settings. And I can say at least for now after 7 days everything is fine. Has anyone had the same problem and also fixed the error that way?

Re: Sony KDL-32WD755 and the power outage

Hazl113 — Sat, 28 Dec 2024 19:55:15 GMT

I didn't ask this just for this TV, but for all others. Has anyone had this problem after a power outage?

Re: Sony KDL-32WD755 and the power outage

royabrown2 — Tue, 31 Dec 2024 09:23:26 GMT

@Hazl113

Yes, exactly both, and with a Samsung JS9000.

An unscheduled power outage, and the return of the power, can leave a TV in an anomalous state that sometimes just needs a power cycle, sometimes a full reset.

Re: Sony KDL-32WD755 and the power outage

Hazl113 — Sat, 04 Jan 2025 19:26:14 GMT

This means that it's normal. Some kind of last-minute protection for the TV. It's working OK for now. I'm noticing that the EPG is working a little worse, but everything else is OK. The power has gone out before. I'm going to hook up a small UPS to the TV soon. so that shouldn't happen again.

Re: Sony KDL-32WD755 and the power outage

pa_jesss — Tue, 07 Jan 2025 15:18:56 GMT

It seems that a power outage may have caused a temporary glitch in the TV's system, and resetting it to factory settings likely fixed the problem. Others have reported similar issues after power outages, and a factory reset is often an effective fix. If it remains stable, the problem is most likely software-related, not hardware damage.

Re: Sony KDL-32WD755 and the power outage

Hazl113 — Mon, 13 Jan 2025 20:08:37 GMT

Yes, that's right, there's probably a bug in the software, because if it wasn't, the TV wouldn't work now. Lucky this time. Everything works as it should. Now the EPG has stabilized too.