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Bluetooth 2.01 upgrade.- Sony A1

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ShaunDon
Explorer

Bluetooth 2.01 upgrade.- Sony A1

My Bluetooth was working fine when on the previous version (1.32). I’ve upgraded to 2.01 and now receive the Bluetooth malfunction action error. Sony are saying hardware error however all was fine before the upgrade. Anyone else have the same issue or how to fix. 

14 REPLIES 14
profile.country.DE.title
tmsbyr
Explorer

Yes, I have already done that, and once even with the Sony support hotline! I have now received an email stating that I should send in my camera because it appears to be a hardware issue. Honestly, I am stunned! I own one of Sony’s top models, and after a firmware upgrade, the Bluetooth module no longer works, even though it worked perfectly fine before. Additionally, there seem to be other users experiencing similar problems! Please fix this issue ASAP! I use this camera to earn money, not to send it to Sony for an indefinite period.

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danardeng
Contributor

I fully agree with you.

 

Have you tryed SonyPro support? (I suppose that as a PRO you are registered)

 

profile.country.US.title
ppadar
New

Yes I contacted them....and after 3rd time they ignored me and want me to sent it in for >1k repair on my own cost.
This is unacceptable and a shame.
Peter
profile.country.US.title
ppadar
New

yes with 2.01 and with 2.02 many many times without luck....
profile.country.GB.title
danardeng
Contributor

***** 🤬