I tried repeatedly to get a refund of £13.99 for an item that was delivered to the wrong address
Just a battery door for A1 camera, part of my 20K worth of SONY equipmment
DPD delivered to the wrong apartment block and sent a photo
And now Sony have said my case is closed and stopped replying to my emails
But they did not refund me
Unbelievable
Edited to remove Personal information
