@Caledonian_TV wrote:
Curiouser and curiouser...
I took the time to look through the John Lewis site to read some of these glowing reviews of the sets that were spoken of.... In fact, the majority of those reviews are 'cherry picked' from Sony.com! - Go figure!
This one from someone calling themselves 'Continentalgt' caught my eye though... It's on the KD49X83... By a curious co-incidence pretty much the same set I asked Sony to take back because of its instability... An example of which was available in its frozen state for public viewing in Curry's Livingston store last Saturday...
__________________________________________________
This TV has many serious problems and many of the features on it's spec sheet don't work such as hard disk record & PIP/PAP.
We have had random rebooting, locking up where the remote control does nothing and then requiring a re-boot, starting up on its own at various times of the day and night, random messages appearing, start up with sound but no picture and probably many other things I've forgotten.
We are told a software update at the end of March 2016 will address the problems however earlier updates were supposed to do the same and didn't.
I have been an avid Sony supporter for many years but I'm afraid that view is changing rapidly.
A television to the majority of people is an important item that we tend to take for granted and expect to just switch on and view.
This TV is certainly not that, it is temperamental and at times very infuriating.
Unlike the majority of people I can usually work around the problems but my wife cant so when it goes wrong (usually when Coronation Street is on) and I'm not there the domestic harmony in the entire household gets strained to say the least.
This sets saving grace is it's beautiful picture but it comes at a great cost.
Sony should never have released a television with an operating system so badly flawed.
__________________________________________________
http://www.johnlewis.com/sony-bravia-kd49x83-4k-ultra-hd-android-tv-49-with-freeview-hd-youview-buil...
__________________________________________________
From later postings I understand his 'neutered' set has worked for a few weeks now... Very fortunate I should say.
You sir, with your ridiculously large fonts and accusations of ranting, seem to be the one living in a bubble; and again are indulging in classic deflection and projection...
It would appear your set is 'in remission'. And that is only the result of your (your own words) 'neutering it! For how long? Factually your 2-star review of the set was published AFTER allegations surfaced of negative reviews being censored. And the bulk of the positive reviews across the Android range are, as I say, cherry-picked from Sony.com
I can fully understand that, having bought and paid for a thing one simply wants to sit down and enjoy it rather than go into battle with either a retailer or Sony themselves (though in my case the latter have proved themselves remarkably helpful). - And that equally well there might be domestic 'pressures' that might make one resistant to losing face...
The fact these sets are popping off like flies in November! So duff ones - your own included -are by no means the exception!
And as you say yourself "Sony should never have released a television with an operating system so badly flawed."
Bubble you say?
Oh dear, first let me apologise for the large font, I'm still finding my way around the site and am not as adept as you at posting.
First let me say that most of people on this thread are those that have experienced some sort of a problem, this is natural as people are looking for answers.
The majority of people that have had no problems with their TV will just get on with their lives and not even probably realise this thread exists.
Secondly it's to be expected that unhappy owners frustrated with their suppliers and Sony will use this thread to vent their frustrations as no one else will listen to them so it gives them a forum and perhaps a little comfort to speak to like minded individuals.
Caledonian_TV I have made no secret of the history of my TV and often reffered to it however you seem to feel it necessary to revisit it.
I have also posted actions taken with my TV that have overcome many of the initial problems in an effort to help others, you didn't see fit to post that though so I guess it was a little too positive for you.
Don't think Sony don't read these posts because they surely do, so post facts without the emotion and it will probably benefit us all eventually.
I've heard people say Sony don't answer posts, well if somone did it would be a bloodbath and acheive nothing so don't expect Sony to put themselves in a no win situation, no one in their right mind would.
It's a shame that someone who is a such a self proclaimed expert only posts negatively, with your skills and experience you should be well able to take the lead and advise others such as I tried to do.
Oh wait you did tell someone with a clicking set to turn the power off!
Presumably now you have replaced your set with a non Android set we will be hearing less from you as your comments can now only be theoretical and not of any real use.
I am now drawing a line under this, so negatively rant on unhindered if you must I won't be responding, (Now there is an easy target)
We are told Sony will do nothing before the end of March and we are stuck with it, so lets get back to a more positive situation and see if we can come up with fixes, adjustments or just sharing experiences in an effort to help one another.
