Hello,
The problem: We have many channels that appear in the EPG (both the stock Sony one and the YouView app) but whenever we try to tune into them, all we get is a silent black screen, with no error messages. These are channels delivered over the Internet and not the aerial.
What we’ve tried:
- The TV is already connected to our WiFi and we have no problems streaming YouTube, iPlayer, Netflix, Pluto or anything else
- There are older threads by people with similar problems but they’re all a few years old and none of the suggestions apply to our TV as far as I can tell
- We’ve checked for a TV software update and it’s up to date
TV details:
KD-55X85L
Model: Bravia 4K VH22
Android TV OS: 10
Android TV OS security patch level: 1 June 2024
Kernel version: 4.19.75
Can anyone help? Thanks in advance!
