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KDL-43W807C recording to HDD fails as TV set turns off before the program to be recorded

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jcsaba
Explorer

KDL-43W807C recording to HDD fails as TV set turns off before the program to be recorded

My KDL-43W807C TV set recording to the registered HDD worked well earlier. Recently, however, I noticed that several pre-set (time-scheduled) recordings have failed due to turning-off status of the TV set. I set the recording schedule e.g. 18.00, (orange light is on) and I noticed that before the start of the recording itself, the TV set turns off automatically (no light). Obviously, unless I just watch the TV set at the scheduled time, recording fails as TV set is being off. TV set turns off not when recording should start, but some time before.

Has anyone met similar disfunction? Any suggestion?

Thanks,

Csaba

2 REPLIES 2
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Altiar
Community Team

Hey @jcsaba, I think that you can try to do these steps and test it:

1-Unplug the main power cord of the device, and plug it back after 2 minutes.

2-Disconnect any external devices connected to the back of the TV.

3-You can try the steps mentioned here.

4-Perform a factory reset using this link.

 

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jcsaba
Explorer

Simple unplug of the main power cord and/or disconnect external device  did not helped at all. I haven't tried yet factory reset as other software (Kodi) is downloaded which I need to back up and later restore somehow (as Google Play offers only the most updated version).

At the same time further error appeared: playing back the recorded video (it is successful if the TV set is on for any reason when starting the record), sound stops after 5-8 minutes. I stop, close the video and start again, during the following 5-8 minutes sound is OK, then it stops. So sound is recorded, but time after time it stops during play back.

Csaba