Neftlix info button

[MrBombastic21]

Up until now I could use the "i" (info) button on my TV remote and I'd see the resolution of the Netflix stream 4K, HD etc.

It seems this is not possible anymore. Pressing the "i" button has no effect. Is it something caused by the last Sony update or is it a Netflix thing? (the interface has changed a bit).

[RyanHakin]

Thank you very much for this. Noticed that the feature had stopped working about a month ago. 

[Marcd51]

Hi I am just wondering if they are going to have a software/firmware fix soon. They may be rolling it into when Sony/Google relase Andriod 6.01 for our 2015 sets !! hint hint Sony or Google ....

[rooobb]

@Marcd51 this is an issue (or rather a feature) of the app managed by Netlifx. It does not have anything yo do with Sony or Google and it is working in the same way on marshmellow and on other tv brand

[Anonymous]

Hello All

Sony has published the following support article:

http://sony-eur-eu-en-web--eur.custhelp.com/app/answers/detail/a_id/136886/

Both Netflix and Sony are fully aware of the issue and are working together to find a resolution.

Cheers

[Anonymous · Accepted solution]

Hello All

According to some posts from forum members today:

https://community.sony.co.uk/t5/android-tv/netflix-info-button-now-working/m-p/2302797

https://community.sony.co.uk/t5/android-tv/info-button-stopped-working-on-netflix-65x8509c/m-p/23023...

This issue appears to have been resolved.  Now closing this thread

Cheers