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Sony kd-49x8309c sky q problems

Markandgillie
Explorer

Sony kd-49x8309c sky q problems

Hi, I have recently had sky q installed but can't get the uhd to work. I have changed the settings on my tv to enhanced settings for all the hdmi ports but the sky q 2tb box won't let me view any uhd content as it just goes to a black screen then reverts back to 1080i. Any help would be appreciated 

1 REPLY 1
Anonymous
Not applicable

Hi there

 

This sounds to me like a HDMI cable issue.  Please ensure that you are using a hi-speed HDMI cable and its of decent quality (i.e. shielded) and not damaged.

 

Cheers