turn off subtitles kd-55xe9005

[hichachoc]

Hi.

Just got my 55XE9005.  I cannot turn off the subtitles permanently - each time I change TV channels, they come back.  Very annoying!

I have checked the forum and the internet.  There seems to be no subtitles on/off option on my Setup menu.

Please help.

Thanks

Michael

[LightFoot]

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@hichachocwrote:

Hi.

Just got my 55XE9005.  I cannot turn off the subtitles permanently - each time I change TV channels, they come back.  Very annoying!

I have checked the forum and the internet.  There seems to be no subtitles on/off option on my Setup menu.

Please help.

Thanks

Michael

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Hi @hichachoc. Have you looked in Home -> Settings ->  (System Preferences) -> Accessibility-> Subtitle -> Display -> On/Off?

Note to anybody that hasn’t seen this Subtitle setting menu, it gives you control of subtitle size and foreground and background colour.

[hichachoc]

Yes I have looked at it.  Many times. It's OFF. But I still get subtitles each time I switch channels.

Still very annoying.

Any other suggestions?

PLEASE HELP

[hichachoc]

HELLO!   Anybody out there who can help me withthis annoying problem??

Michael