Imaging Edge App

[Nigelar99]

I have recently paid a lot of money for a Sony RX10 M4 camera. The camera is fine. But I continue to experience problems using the atrocious Imaging Edge Software to transfer photos from the camera to my Pixel6a phone running Android 14. The camera appears in the connected  cameras panel (I have successfully scanned the QR code). 99% of the time the camera does not connect. It has connected 4 times so the connection sometimes works. I send bug reports as requested although whether anyone is reviewing these I doubt. There is no means of contacting the developers via the email address on the playstore appstore. Any emails are bounced. Support appears non existent. The playstore review section seems to consist of hundreds of disgruntled users.

I want to know what Sony are doing to address this issue having shelled out ££££££s to you. I expected better.

[BigDave]

Hi,
I did exchange numerous emails with Sony Support, who said that ultimately Sony were not responsible for the software compatibility, and the work around was to use Apple device running iOS 17. Obviously I stated that being unrealistic, with iOS 18 released September 24.
I have eventually found another email address for Sony, and send a question as to what software to use to transfer photos using WiFi with this camera. Two attempts so far, but no response received.

I will share any response I receive, but don’t hold your breath!