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July 2019
July 2019
Frozen Welcome screen on DPT-RP1
Hello, has anybody an experience how to solve an issue with frozen welcome screen on Digital paper DPT-RP1?
There is no possibility to reset even using paper pin and reset button. Switch on button is not working, after pressing red led light blinks 3 times and nothing else.
Very important that this piece of device was never properly put in operation.
Thank You for help.
1 REPLY 1
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July 2019
July 2019
Hello @ppolakovic,
have you charged the device?
Since e-ink displays can hold their last image for up to a month without one pixel turning on itself, it could be that the LED sequence (3 times blinking) means "low battery" - if that is the case, the e-reader just needs to be charged in order to work again.
- Nic