Focus issues RX10M5

[Chrisp2554]

Having just purchased the RX10M5 and am hearing a lot of chatter concerning out of focus units, resulting in many units being returned for refund or warranty repairs, has anyone had such issues in the community, as a novice not sure if my new camera is has this fault. 

[Hughden]

Mine has been returned to Sony UK via Wex with this problem.

Many with the same issue, there is a Facebook group (RX10VTests) which references videos that show how to check if you have the problem.

[sonyejs123]

Yes , mine was returned by the retailer who compared it with my Mark 4 that I had traded in 

Sent back with " focusing issues at 600 " ticket 

There are too many of these in my opinion for Sony not to step up and reassure us they will fix things 

Their own Ambassador in Australia Mark Galer appears to conclude that there is an issue 

I'm so disappointed 

[Hxarian]

Yes, I also seem to have focus issue, mainly between 500-600mm.

I mainly photograph birds and wildlife.

On many occasions, although the camera focusses on the eye, bird feather lacks detail (aka "soft").

I have requested a return to Sony UK

[Hxarian]

Further to my previous post, Sony (or their UK repair partner) have now returned my camera. Their response shown below is the same carefully worded statement issued to everyone with the focus issue.

In other words,  Sony UK DO NOT acknowledge there is an issue !

However, Sony U.S. HAVE  acknowledged there is an issue. A U.S. Sony Ambassador, Mark Galer, has confirmed this on his website patreon.com with a workaround using DMF.

Consequently, Sony U.S. have either offered an extended a warranty until they have worked out a fix or have offered a refund. 

Due to this disappointing response from Sony UK, I would "err on the side of caution" before purchasing the RX10 V in the UK.

[UMk-Sony]

Ich habe schon die 3. RX10M5 von meinem Händler bekommen und alle 3 zeigen dasselbe Fehlverhalten. Der AF sitzt nicht korrekt bei 210mm (bzw. 600 mm äquivalent KB-Format). Im Vergleich dazu sitzt der AF beim 9 Jahre alten Vorgänger, der RX10M3 perfekt. Manuell scharfgestellt auch bei der M5. Daher ist es eine eindeutige AF-Fehlfunktion. Der Hinweis von Soy, man könne ja nicht den vollen Zoom nutzen oder ein paar Schritte die Distanz verändern, ist Hohn dem Kunden gegenüber, da die RX10M5 als funktionierende Kamera verkauft wurde. Ausserdem gibt es einige Exemplare, die tadellos funktionieren. Es wäre dringend geboten, einen Rückruf und Reparatur der feherlhaften Kameras durchzuführen.