Amazon Instant Video on BDP-S5200

[ReLa79]

Hi all,

sorry, if this question has been asked before - couldn't find an answer to it.

I've recently bought the Sony BDP-S5200 Blu-Ray player as it is supposed to support Amazon Instant Video. However, I can't find the app on my Blu-Ray player and I've already updated the software. According to Amazon it should work ...

HELP PLEASE, how can I make Amazon Instant Video work on my BDP-S5200?

Thanks a lot in advance!

Cheers,

Renate

[Jonnie1266]

Hi ReLa79,

I purchased the same model last July, during set up the software update request initialised which I had to complete prior to finishing set up - probably my fault as I had the wireless router on whilst setting up WiFi Blu-ray player !

Anyway, after set up I checked the Apps and the Amazon Instant Video App was already there. I was able to open this and then register the device with Amazon, it has worked ever since and streams okay even on a poor internet speed.

I have had only one more software update - perhaps you need to try the Refresh Internet Content via the network menu ?

Regards

[Anonymous]

Hi there

If a "Refresh Internet Content" fails to work, as Jonnie1266 suggests above.  Try a factory reset. 

Cheers

[MK_Slinky]

Hi Renate,

Just a quick question, do you have any other Apps displayed on your device either on the XrossMediaBar or within the SEN Home screen?

I'm curious because there have been a few issues with SEN recently which made all my Apps disappear. I do know they were all showing last night but hopefully they have't gone off-line since?

EDIT:

I checked Amazon Instant a few hours after making the above reply and it's working correctly on my BDP-S7200. May I ask are you located in the UK?

[ReLa79]

Thank you all for your help and suggestions :)! I just found out that it still doesn't work in Austria 😞 and that the App isn't available in my country yet. However, it should work in about 1 or 2 weeks ... Amazon and Sony didn't explain why it takes longer than expected, but it's fine for me as long as I can get it in the next couple of weeks :).

thanks again

[MK_Slinky]

Perhaps you didn't send Sony and Amazon a Christmas card last year?! They're making you wait now to punish you!!

[Jonny427]

I have a BDP S480 blue ray, I am having problems using Amazon instant video, I have registered the product but it is still requesting that I register it.  In my Sony account there is nowhere to enter the registration code, but shows the product is registered, any advice please?

[ReLa79]

Hahaha you're right! That's it :smileysilly:! Please remind me to send one this year

[ReLa79]

Where do you come from Jonny427? Maybe Amazon Instant Video also isn't available in your country yet ...

[Anonymous]

Yes, you left that crucial piece of the puzzle out. Country Location (if not located in UK).  LOL

I understand that Netflix is available in Austria though - couldnt hurt to give them a free trial whilst waiting for Amazon ?? 

Cheers