Televisions

[Aarongrundy]

Disappointed

After always buying Sony tv/surround sound products I’ve been left very dissatisfied with Sony’s attitude towards a faulty £1700 tv that’s 2 months out of warranty. Appreciate it is out of warranty but to be basically told well it’s tough luck that it’s only lasted that long. I know after there appalling attitude on the phone I won’t be buying any more Sony products

[Aarongrundy]

After always buying Sony tv/surround sound products I’ve been left very dissatisfied with Sony’s attitude towards a faulty £1700 tv that’s 2 months out of warranty. Appreciate it is out of warranty but to be basically told well it’s tough luck that it’s only lasted that long. I know after there appalling attitude on the phone I won’t be buying any more Sony products

[LightFoot]

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@Aarongrundy wrote:

Disappointed

After always buying Sony tv/surround sound products I’ve been left very dissatisfied with Sony’s attitude towards a faulty £1700 tv that’s 2 months out of warranty. Appreciate it is out of warranty but to be basically told well it’s tough luck that it’s only lasted that long. I know after there appalling attitude on the phone I won’t be buying any more Sony products

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Hi @Aarongrundy   Always interested to know. What is/was the model number of your TV?

[LightFoot]

After always buying Sony tv/surround sound products I’ve been left very dissatisfied with Sony’s attitude towards a faulty £1700 tv that’s 2 months out of warranty. Appreciate it is out of warranty but to be basically told well it’s tough luck that it’s only lasted that long. I know after there appalling attitude on the phone I won’t be buying any more Sony products

[Aarongrundy]

KDL46W905A 

[leamingtonspa]

I believe the law supports consumers with problems like this on 'big ticket items'. I think you are entitled to more.