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Xperia L1 not starting, not charging.

profile.country.GB.title
miqspix
New

Xperia L1 not starting, not charging.

I have the Xperia L1 and having major problems with not turning on and not charging. It is part charged and the notification light is flashing but I cannot turn the phone on.  When I call the phone from a landline I get the message request seemingly because the phone is turned off, which it can't be because the notification light showing.  Totally confused!  Any help please?

5 REPLIES 5
profile.country.RO.title
_alexdon_
Expert

@miqspix  simultaneously push the volume up and power button until the phone vibrates 3 times to shut down (about 20-30 seconds). After this, put your phone to charge for a couple of hours and try to turn it back on.

alexdon
profile.country.GB.title
miqspix
New

Thanks. Tried that but still no response.

profile.country.RO.title
_alexdon_
Expert

@miqspix did the phone vibrate accordingly?

alexdon
profile.country.GB.title
miqspix
New

No vibration. No response.  But the notification light is still flashing.

profile.country.RO.title
_alexdon_
Expert

@miqspix  did you respect the timeframe? If yes and still no response, try to contact your local support.

alexdon