xperia v restarts/reboot after using instagram rotation

[mariefrance]

Hi everyone.. I just experience this problem last week and twice happened..

When I upload a picture in instagram of a portrait picture, my mobile would suddenly turn off and lost of network signal.

Please help me.. Im sorry for my bad english..

I have the latest firmware.

[Henke · Accepted solution]

Have you tried to clear data in the Instagram app?

Go to settings, apps, go to all, open "Instagram" and press "Clear data".

Try again to login.

[mariefrance]

Hi I didnt try it yet.. I will try it now and will update you soon,

Thank you so much sir..

[mariefrance]

After I cleared my data on instagram, the problem is gone.. Thank you so much sir.. I will update you if it persists..

[mariefrance]

   Sir, was the problem caused by my xperia phone or with the app?

[Henke]

You're welcome! It seems that something went wrong with the Instagram app.

[ych23]

same reboot happened while using instagram. thought it was just a random reboot. Thx for the solutions.

[mariefrance]

Hi @ych23.. Im glad that I was not the only who is experiencing this problem.. Im thankful for your feedback.. 🙂

[ych23]

u are welcome btw may I know if your camera HDR and Image stabilizer can be turned on simultaneuosly? because mine cant.

[mariefrance]

Yes,there is no problem with my camera.. Image stabilizer is on, and hdr.. depending which option should I choose.. But screenshot is always my problem.. Pictures get pixelated after screenshot..