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Bravia TV lines

profile.country.GB.title
will2-7AZ
Explorer

Bravia TV lines

My Bravia TV now has rows of vertical lines behind the picture.They show up against a light background such as blue or green. I am sure they did not show when I first purchased the TV. This was in October 2018. The lines do not show up when the test picture is shown. Does anybody else have the same problem.

2 REPLIES 2
profile.country.DE.title
Peter_S.
Genius

Hi,

 

Please reboot the TV by unplugging it from power for some minutes.

If this doesn't help perform a factory reset.

If this doesn't help either please contact customer support from Sony.


Cheers

Peter

profile.country.GB.title
Joe_Dohn
Specialist

@will2-7AZ

 

 

 

 

You can reach Sony support reps using this link.

 

Hope this helps!