KDL - 32R300C

[bfmuindi]

I have been using a Sony TV KDL - 32R300C for the last three years, but in the past one month every time i try to play a video from the USB drive the TV switches off, the same video were playing without problem before, the TV is playing audios from the same USB drive without problem, please assist me solve the problem.

[EdwinaU]

Hi,

Welcome to the community.

Can you tell us the full model number of your TV and what type of device you are using in your USB drive.

Thanks,
Ed

[bfmuindi]

The sony model number is KDL - 32R300C, serial number 4095401. I'm using a flash disk to play videos.