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KDL 50w829b Netflix remote button 'service cannot be accessed at this time'

Bluerange
Explorer

KDL 50w829b Netflix remote button 'service cannot be accessed at this time'

Hi, 

ive searched this subject online and on this forum and most issues seem to be fixed.  I've only just got a Netflix account so have only just pressed tried to access via the red Netflix button on the remote.  My message is 'the service cannot be accessed at this time'. I tried an Internet update but no joy.  The tv is under a year old.

 

there isn't an App on the App section for Netflix either

 

i would appreciate any help

 

thanks

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