Join now - be part of our community!

Unable to watch programs

profile.country.GB.title
muffin1947
Member

Unable to watch programs

I have just turned on my TV and I get a message saying poor signal quality.I went into settings then Product Support then System Information and get the following message Unable to retrieve a service code.I can watch some channels but what ever channel I go into that message appears.The TV is a Sony KDL-42W653A can someone advice please.Thanks

1 REPLY 1
Anonymous
Not applicable

Hi there,

 

Maybe a factory reset might help?

 

Best wishes,

M