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Bluetooth mouse vgp-bms10 looses connection with VAIO VPCF12Z1E laptop

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chr.filippou
Visitor

Bluetooth mouse vgp-bms10 looses connection with VAIO VPCF12Z1E laptop

Connection between my VAIO laptop (VPCF12Z1E) and VAIO Bluetooth mouse (VGP-BMS10) gets lost every now and then...

This usually happens once every day, but i don't know the reason...
Sometimes if i get the batteries out of the mouse (like a reset), after some time, connection comes alive, but not always and of course i don't have the patience to do the same thing...every day!
Anyone had the same problem ? ? ?
Is there any solution ?
Thank you in advance for your help...
10 REPLIES 10
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HannahEd01
Community Team

Hey Hugo_Fonseca, you can always contact Sony service centre if you needed help: https://locator.sony/en_GB/servicecenters/?zoom=5&latitude=54.29088&longitude=-2.37305&categories=pe...