Vaio Care updating ???

[Hardy2CR]

I don't appear to get updates, every time I go into Vaio Care it says there is an update. I can start the process and it goes through to the Windows installer popup which opens, runs and disappears after a while, but there is no update ?

I am currently running version 7.3.1.05290.

I also get a file missing error when the laptop is started up, see the attachment.

I'm running Windows 7 Home premium with SP1.

[rich912]

Hi Hardy2CR,

These are both problems of which Sony is aware. No solution offered to date but your post has been added to the escalation.

Rich

[Hardy2CR]

Ok thanks Rich912,

Interestingly the script engine referred to in the original post attachement, does exist where Vaio Care expects to find it ??

"C:\ProgramData\Sony Corporation\VAIO Care\DelSelfPatch.vbs"

Hardy2CR

[rich912]

Hi Hardy2CR,

Can you let us know whether you have already contacted Tech Support on this (0844 846 6555)? The reason for asking is to avoid duplication of cases.

Thanks,
Rich