Community

ChrisTyler90

Hi,

I've just purchased a Sony NW-A35 from Currys/PC World, and after unboxing it, it appears to be stuck in the 'Demo Mode'.

How can I turn this off?!

Cheers

Mick_D

Hi Chris, welcome to the Sony Community

The usual trick with this is to go through the following sequence:

Go to the Home Screen
Turn on the Hold button
Press Left < Key 5 times
Press Center > || Key 5 times
Press Right > Key 5 times

Hopefully this will reboot the device and play as normal.

Let us know if this works.

Mick

ChrisTyler90

Hi Mick,

Thanks for the warm welcome!

I've tried running through the sequence of button presses, but it unfortunately didn't work.

Is there a particular resource I could look up the unlock sequence code?

Many thanks!

Mick_D

Sadly, that's the only sequence code I know of. It worked for models up to a couple of years ago, sorry it's not worked on yours

If you contact Sony Support, they will be able to sort this out for you.

Best wishes

Mick

Join now - be part of our community!