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Accelerometer stops working

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Mikvandorp
Visitor

Accelerometer stops working

The accelerometer of my x performance stops after some days so auto-rotate and other stuff does not work anymore until I reboot...

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madbrow21
New

So what should we do? It's annoing..
Azr1987
Visitor

My phone screen is not rotating even the auto rotation is on. I use 2 user accounts in one phone. I found when i login to second user and use Camera (in any app like viber camera, snapchat camera, camera app, and etc..) then the screen rotation will not work untill i restart the phone. I tried the factory reset and it doesn't work. Any idea how can itbe solved?
Btw my phone is Xperia X Performance 6.0.1
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Uliwooly
Expert

Boot in >>> safe mode and access the second account, does the camera rotate (while in safe mode)?

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webwude
Member

Read?
Vayko
Visitor

Do what dumrong says, works fine I haven't had the problem for several days.....
Tysimon1991
Visitor

Basically none of it works. I can't get anything to auto rotate. I've done the tests on the phone and those two fail each time. This phone is three months old. I really fed up with having phones that breaks.

I've also recently done a factory reset.
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CameronT
Champion

Hi @Tysimon1991,


Welcome to the community.

You may experience that the Xperia X Performance has issues with the accelerometer, gyroscope, magnetometer, ambient light, proximity and the barometer. One of the most common signs that the sensor has stopped working is that the screen rotation doesn’t work. As a workaround, try to restart your device. 

We are working on a solution. A new software version will be available within November, 2016.

Note! Software rollouts are a phased process – timings & availability may vary by market/carrier.
Tip: If the barometer feature is an important feature to you, it might help to disable the Google Location History as a work around.

 

Carsten2308
Visitor

I have the same issue on my x performance (F8132).

I initially thought that doing an update to a newer home version caused this, but using the original one causes the same issue.

This is really bad Sony. I enjoy using Sony Smartphones ever since my first xperia, but this bug is not acceptable!

I hope it'll be fixed ASAP cause it makes the phone near unusable for me...
VanessaSabino
Visitor

I also have the same problem.
NC_knet
Visitor

I had the problem with the accelerometern on my X performance. I signed up to Xperia beta program for Android Nougat and got the update for a few days ago and Im pleased to say that the accelerometer had worked flawless since.