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Cant install update

Argentum_Serpen
Visitor

Cant install update

I have been trying to update my phone for a week now without any luck. Every time I ty I get a message "Could not install" and I have tried both via the phone and Xperia Companion and multiple times a day (up to 5-6 timers).

When I do the update though Xperia Companion I get the following error: kResultCode_DeltaUpdateResultDidReturnFail

I have read on this forum that XZ users have had the same exprience, but a friend of mine have an XA phone, and her phone just updated without any issues.

Please help me out here.

1 REPLY 1
KendrickArorong
Visitor

I experienced the same thing. Could anyone please help us? Thank you