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Fingerprint sensor not work after update android 7.

amd_2012
Visitor

Fingerprint sensor not work after update android 7.

HI

I bought Xperia x day last Sunday . With Original android 6 update.  My phone was work correctly.  And I updated the phone day before yesterday . After update the phone the finger print not work.  It's not recognize.  I know Sony will say this is a hardware issue. Thats the easiest answer they can tell.  Same thing happened to my Xperia z5 after update to Android 6. They said its a hardware issue. Even I changed the finger print sensor it doesn't work.  When I disable the Google body sensor it's work for Xperia z5. So I did same to the Xperia x. And its work. So I just want to know from Sony why you guy's say this is hardware issue?  How its work if I disable the Google body sensor? I need a good answer for this.

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