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Music stops through headset

Louis27
Visitor

Music stops through headset

Hi
When I listen to music through my headphones the music stops after seconds and then i have to take head phones out put them in press play again and it then stops again. I have checked the port and its clear and checked headphones on other devices and used the headphones to call people and are fine. But why wont it let me listen to music?
Thanks

Tags (1)
11 REPLIES 11
Phy
Legend
Legend

Test it out on safe mode.

How to boot on safe mode
http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008

How to boot on safe mode on Lollipop

1. press and hold the power key
2. once you get the pop up menu 
3. press and hold "power off" 
4. Boot on safe mode should become available
Louis27
Visitor

Hi
Tried it and hasnt worked. Still was pausing.
Very confused
Thanks
Phy
Legend
Legend

Do you have another set of headphones that you could test?
Louis27
Visitor

Yer just put a spare pair in and done the same
Only had the phone 6 months
Phy
Legend
Legend

You should try to contacting Sony Xperia Support to get it further inspected.
http://support.sonymobile.com/global-en/contactUs/
Louis27
Visitor

Will do thank you for your help
Phy
Legend
Legend

No problem, let us know how it goes.
Andycb
Visitor

I have the exact same issue, the audio jack on my desktop speakers works fine but none of my three sets of headphones work properly. Having looked closely at the jacks the only difference I can see is the one my speakers is extremely fractionally longer (less than 0.5mm - I'd estimate about 0.2mm) so I assume there is a contact at the bottom of the headphone port which our headphones can only reach when we really force them in and over a short space of time the jack moves enough that the contact is no longer made, turning the sound off.

Chris257
Visitor

Hello everybody,
It's been a while since I have a problem with my Sony Xperia X and my Bose headset. When I connect my headset to my phone, the music plays for about 5sec and then stops to be played on the phone's speaker. And this happens with any music playback programs like YouTube or other. A solution ?