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No alarm sound or any sound until restart

anitavocadl
Visitor

No alarm sound or any sound until restart

So recently I have been having this problem with my phone that I will set an alarm for the next day, select a notification sound and the alarm will go off in the morning but there will be no sound to wake me up! Not only that but there will be no sound on the device whatsoever. The touch sounds are gone, the lock sounds are gone, even when trying to play music, it shows that it's playing but no sound is present.

Only after I restart the device will the sound appear again.

Additional info: I charge my phone during the night, also it was on stamina mode, however that is not the problem as even after turning it off I still had the same issue.

Looking for advice and help! 

1 REPLY 1
CameronT
Champion

Hi @anitavocadl, Welcome to the community. I am sorry to hear about this Slightly_frowning_Face 

Can you please try your phone in safe mode and see if the same thing is happening?