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Proximity sensor/Light sensor is on during call while headphones are plugged in.

Holyhacker
Visitor

Proximity sensor/Light sensor is on during call while headphones are plugged in.

Here is one more problem I found causing due to this red light issue. When I plug in my earphones and put my phone into the pocket during a call, it still uses that ambient light sensor and makes the display light go on/off. Due to this, the Mute/Speaker buttons are getting pressed inside my pocket and the other person is not being able to hear me. This is a big issue. The Light sensor should go off after I plug in my earphones. I'm requesting Sony developers to fix this problem asap with a new software update or give us a solution here so we can fix this.

2 REPLIES 2
Holyhacker
Visitor

This problem got fixed after build number 34.3.A.0.217 update. Thanks.

Anns1525
Visitor

i bought sony xperia xa1 plus one month before. i am also facing the same problem i tried factory reset still i am facing the problem and also the phone is up to date