Service center does not want to repair the phone

[Лена1]

Translation via Google Translate:

A broken video camera does not record and does not save video. The phone is under warranty in MT service. The first time the type was repaired, the second time in general wrote no defects found. Has handed over the third time. I'm afraid the result will be the same. Already almost 3 weeks without a phone. And I even recorded the video on another phone, about this error. Advise what to do in such cases. How to repair the phone. Maybe you know a good SC in Moscow?

Сломалась видео камера не записывает и не сохраняет видео. Телефон на гарантии сдала в МТ сервис. Первый раз типа починили, второй раз вообще написали дефектов не найдено. Сдала третий раз. Боюсь результат тот же будет. Уже почти 3 недели без телефона. А я даже видео записала на другой телефон, про эту ошибку. Посоветуйте что делать в таких случаях. Как отремонтировать телефон. Может знаете хороший СЦ в Москве?

[Qatrium]

@Лена1

I used Google Translate to find the meaning of your message. Kindly post your future questions/feedbacks in English so we can assist you, this is an English based forum.

It is better to contact your Local support for all maintenance and warranty issues, as we might not be able to help on this global user-based forum.

[Лена1]

Translation via Google Translate:

Local support does not even want to see problem with the phone. Write to me the conclusion that no defects have been found. Sony is your SC do something with them. Why they do not want to work.

Местная поддержка не хочет даже видеть проблемму с телефоном. Пишут мне заключение что дефектов не найдено. Сони это же ваш СЦ сделайте с ними что нибудь. Почему они не хотят работать.

[Qatrium]

@Лена1

I translated your message again, please stick to English so we can assist you. Kindly understand that this is a global user-based forum, and we have no direct contact with service centers. Only your Local support can assist you with this kind of issues, and also they can provide support with your native language.