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Shut down

Morinski
Visitor

Shut down

My phone just randomly shuts down, why

2 REPLIES 2
CameronT
Champion

Hi @Morinski, welcome to the community. I am sorry to hear about this issue.

Can you please test your phone in safe mode and see if the same issues occur?

ykphuah
Visitor


@Morinski wrote:

My phone just randomly shuts down, why


This used to happen to my previous M5, which have been plauged by battery issues. It requires a change of battery at the Service Center.

My Xperia X doesn't have the issue though.