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wifi printing

Chrissib
Visitor

wifi printing

I have just got the xperia X, and where I was able to print before from my galaxy A3, now I cant..

I have a printer Epson WF-2530, and have downloaded Epson Iprint to the new phone. The printer is recognised by the new phone. I can get information like ink levels, flush print heads etc; but when I try to print something, it hangs and the phone reports 'printer unavailable at this time', and in notifications; says 'printer spooler error DSC_0001'...

can anyone help please

regards

chrissib

1 REPLY 1
YoGem
Leader

@Chrissib did you try printing while in safe mode? If it's not even working in safe mode then you can safely assume the issue is related to the "spooler" (hence this app I suspect it's connecting to your computer in order to print) - you may want to contact Epson. Or trying to print via Google Cloud Print - your printer should be compatible.