X compact gets hot after 7.1.1 with August update

[UGLYDOLL]

I own 2 Hong Kong versions and 3 USA versions of X compact, and 1 pink DoCoMo Japan version.

After the 7.1.1 update, the 2 HK and 3 USA phones are now runnning very hot and heat up quickly after very little chrome, gmail inbox, and google app use.

No other apps running. Inbox is my only downloaded app on all phones. 

Japan verison still on 7.0, still totally fine.

[Uliwooly]

@UglyD

It'll be wise to repair the phone with XC > report back

Xperia Companion (XC)

Software Repair Guide

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

[UGLYDOLL]

leads to error message and unable to repair. 

[Uliwooly]

@UglyD

Which error message? post it here

[UGLYDOLL]

not sure, when I try to repeat, powering off for 5 seconds, hold down volume, connect to companion... it brings up the next screen but NEXT is not highlighted. 

Can't proceed. 

[UGLYDOLL]

[Uliwooly]

@UglyD

just take a screenshot and post it here

[UGLYDOLL]

That's the issue... no second screen shot needed.

See the greyed out "next" button?

There is no way to press "next".

This is after following the directions perfectly on 2 computers. 

Same result. 

[Uliwooly]

@UglyD

What if you factory reset the phone 

settings > backup & reset > factory reset > then try again?

[UGLYDOLL]

would a factory reset see same results as repair? I will try.