Xperia Z5 refurbished/warranty

[SSRC]

I need help finding the warranty status of my phone and finding out whether it is brand new or refurbished. I have contacted Sony xperia support but it's an absolute joke. The warranty also doesn't show up in the support center.

I have typed ##786# in my dialler but the only RTN option there is 'reset' there is no view option. As well as other dialler options so don't bother mentioning them. 

Anyone?? 

[Uliwooly]

@SSRC 

I'm sorry to hear about your experience but this is a global user based forum, no one will be able to assist you here, you have to contact Sony directly 

https://support.sonymobile.com/global-en/contactUs/

or contact the seller

Just wondering, what did Sony told you ?