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2 free 4K/UHD movies charged my account

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Munequita30
New

2 free 4K/UHD movies charged my account

  • Hi. When I log in with my google account, it showed I have 2 free movies to redeem. I got the one I wanted and saw it charged my PayPal account. When I went in again and tried to see if I clicked on the wrong thing and it charged me again! I do not want the second movie. I was just doing it as a test. I’m am extremely upset. I really don’t have a bunch of extra money to spend. Was just trying to let my kid watch a movie and now that’s ruined this morning. Please figure out how I can get my money back and let me know how this will be resolved. 

Thank you 

1 REPLY 1
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Sean_Mc
Moderator

Hi there,

 

Welcome to the Sony Community.

 

I would recommend getting in touch with Google Play Movies & TV here who will be able to advise on this.

 

Let me know how you get on.

 

Best wishes,

Sean Mc