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2015 Bravia Android TV Issues

NickCo1979
Member

2015 Bravia Android TV Issues

I thought I'd create a generic thread to cover off the issues being encountered on the 2015 Bravia Android TVs. I've listed my issues below with fixes / workarounds and responses from support. All comments and solutions welcome!

 

 

1) Hot Swap HDMI doesn't work - manifested by no input on HDMI channels 2, 3 and 4 on the KD-49X8305C. Workaround - reset the TV, either by holding down the remote power button for 5 seconds or by switching the TV off at the wall and then back on again. Further details on this thread: https://community.sony.co.uk/t5/televisions/kd-49x8305c-hdmi-2-3-4-inputs-not-working/td-p/1944435

 

2) HDD Recording doesn't work - error message states a system update is required but none is available when checking. Hopefully this will be fixed soon by a firmware update.

 

3) Netflix App doesn't work - this seems like the app has been deliberately disabled. So far a support case has only recommended that a factory reset be performed (took two days to get to that cracking piece of advice.....), with no improvement as a result. A temporary (albeit for advanced users only) workaround is provided by MikeLothian on this thread - https://community.sony.co.uk/t5/televisions/netflix-support-for-kd55x8509c-android-tv/td-p/1945360 

 

4) Sound lag and performance issues after the TV (KD-49X8305C) has been on standby for a while - manifested for me as stuttering and sound / picture sync issues in all apps (youtube, amazon instant video etc) and HDMI sources (PS4, seperate YouView box etc). Hopefully this will be fixed in a firmware update, at the moment workarounds involve either changing channels to get the sync to work or in my case having to turn the TV off and then on again at the socket.

 

As stated previously, all comments welcome. Personally I'm willing to give Sony a couple of weeks to fix this, but if it's not done soon I'll be sending my new TV back for a refund as it's not really fit for purpose.

6,373 REPLIES 6,373
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NPatri
Member

Thank you Quinnicus..!

 

Is there a link for the EU version..? I still see v3.169 since 06/01/16...

adyjay33
Member

Strange its all crashed the system again... cant post online in the usual
way just like what happened the last time they put out an update...
co-incidental or deliberate?

Am only replying from the email Respond link...

Good luck everyone with the update... my guess is it will introduce some
more issues but lets hope not.
KD-55X8509C LATEST FIRMWARE
NOT A HAPPY CUSTOMER!
Tarzion
Member

The previous ones were approx 1.2GB.

 

Updating my TV now..

 

Will keep reporting as it progresses...

Tarzion
Member

Change the url from .co.uk to .ie

 

It seems the same version for EU as well.

Tarzion
Member

Updated.. overall remote response is good and I can switch apps quickly now.
 
I have left the TV on for the next 30 mins as per the instructions. Then I will factory reset and start from scratch.
Tarzion
Member

There is a lag in the tuning menu, which was present in v3169.

 

But I will test it again after 1hr to see if it persists.

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andipr
Member

I'm assuming this is just a stability update, rather than any new functionality.

 

Anyone seen an official statement on what this release contains?

 

 



My Model KD43X8309CBU
Tarzion
Member


@andipr wrote:

Anyone seen an official statement on what this release contains?

 

 


What was promised in the 22 December statement.

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Kevin8098
Member

Just in the process of updating here also, I'm hoping not to factory
reset the TV as I have a lot of App's side loaded on the TV that
monitor its stability and clear caches and closes unwanted App's as
its running.
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NPatri
Member

Thank you Tarzion, but changing the link to .ie takes me to UK version...