Join now - be part of our community!

Disney+ error42

profile.country.GR.title
MarioPantz
Explorer

Disney+ error42

I cant get Disney+ to work properly on my SONY XR65A75K to work. I can open the app, login, play trailers, play extras but not the movies and episodes. When I try it shows. "Error code 42: We're having trouble connecting to your internet. Please check your internet connection and try restarting the app".

No It's not the connection. I can access everything from my phone, tablet, PC. Wondering if it is the v6.8160 firmware update. 

Anyone has any problem with error42 on movies and episodes on Disney+??

1 REPLY 1
profile.country.GR.title
MarioPantz
Explorer

also noticed this post here

https://ap.community.sony.com/s/question/0D5Dp00002KNm4KKAT/sony-bravia-xr-a75l-disney-app-not-worki...

 

referring to problems with Sony TV and Disney+ app