I will never buy a Sony TV again

[AHusted]

Sony, 

Just to say I’ve had enough now. My Sony Bravia TVs just isn’t fit for purpose. It’s the worst technology I have ever bought - a bug ridden pile of excrement.  

- Bugs in a software upgrade means that a full restart is required every time the TV is switched on. After 2 years this still hasn’t been fixed. I can’t put into words how annoying this is - but it means I will never buy a Sony TV again. 

- YouView requires an aerial connection to work. So doesn’t work if you can only connect via freesat. That’s right, the internet TV doesn’t work if you don’t have an aerial. 

- Constant wi-fi issues. And I mean constant. So bad I eventually had to buy some powerline adapters to avoid connecting via wi-fi

- Which then revealed issues with connecting to a LAN (fixed by changing date and time setting - I kid you not... but a great way to waste 2 hours searching through forums to find a solution)

And the saddest thing is this forum is full of people who feel the same way.  I have always bought and recommend Sony products. No more.

[asgoodasisay]

Totally agree, I have always loved my Sony TVs over the last 25years plus. This android rubbish Sony head F**k of a tv is the very last for me 

[Stuartf]

Absolute and complete junk. No proper support. Need to retest to factory defaults every few weeks. Rubbish. Will never buy Sony again.

[spoddy]

I have a Bravia KD-65X8500D and I'm so unhappy with it. OK so its a bit old now (the wired ethernet died after a storm so I use WiFi) but its always been crap, buggy OS software. The other day I had two streams of audio coming through (Netflix and a free to air I think), had to reboot it and of course it dropped its WiFi login, so I had to do all that again. Then it wouldn't connect to any of the catchup channels, some error about resolving an address. Had to reboot again. This is not the first time I've had problems, just the recent one.

I've been a loyal Sony buyer in the past (DVD players, TVs, HiFi etc) but no more. I think my next TV will be a Samsung, my son has one and they seem to work much better.